Returns & Exchanges
At Aafarin, we are committed to providing you with the freshest, highest-quality food products. Due to the perishable nature of our items, we offer a dedicated resolution process for any products that arrive damaged or do not meet our stringent quality standards.
Contact Support
Email our customer care team within 24 hours of delivery with your order number and clear photos of the product and packaging.
Quality Assessment
Our quality assurance team will review your claim to ensure it meets our return criteria for perishables or damaged goods.
Resolution Approval
Once verified, we will notify you via email regarding the approval of a replacement shipment or a full refund to your original payment method.
Processing Refund
Approved refunds are processed immediately and typically reflect in your bank account within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing